This Privacy Policy applies to Innovix Pty Ltd, an organisation operating in Australia, and governs the privacy of its users who choose to engage with its services. At Innovix, we are committed to protecting your privacy and handling your personal information responsibly and transparently.
We collect personal information through various means, including but not limited to:
- Information provided directly by you when you interact with our services, such as when you register for an account, make a purchase, or contact customer support.
- Information collected automatically through the use of cookies and similar technologies when you visit our website or use our mobile applications.
- Information obtained from third-party sources, where permitted by law.
The types of personal information we may collect include, but are not limited to:
- Contact details (e.g., name, email address, phone number).
- Payment information (e.g., credit card details).
- Demographic information (e.g., age, gender, location).
- User-generated content (e.g., reviews, comments, messages).
- Usage data (e.g., browsing history, interactions with our services).
We may use the personal information we collect for the following purposes:
- To provide and improve our products and services.
- To process transactions and fulfill orders.
- To communicate with you, including responding to inquiries and providing customer support.
- To personalise your experience and deliver relevant content and advertisements.
- To detect and prevent fraud and unauthorised access.
- To comply with legal obligations and enforce our policies.
We may share your personal information with third parties in the following circumstances:
- With service providers and business partners who assist us in delivering our products and services.
- With third parties for marketing and advertising purposes, where you have provided consent or where permitted by law.
- In response to legal requests or to protect our rights, property, or safety, or the rights, property, or safety of others.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets.
We take reasonable measures to protect the personal information we collect from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
You have certain rights regarding your personal information, including the right to:
- Access and obtain a copy of your personal information.
- Update or correct inaccuracies in your personal information.
- Request deletion of your personal information, subject to certain exceptions.
- Object to the processing of your personal information under certain circumstances.
- Withdraw consent where we rely on consent as the legal basis for processing your personal information.
To exercise your rights or if you have any questions or concerns about our Privacy Policy, please contact us using the information provided below.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means of communication.
If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at:
contact@innovix.com.au
Thank you for entrusting Innovix with your personal information. We are committed to protecting your privacy and ensuring that your information is handled securely and responsibly.